Yes, the core app is completely free — schedules, fares, saved routes, community reports, and delay alerts are all free. We offer an optional RailMate Pro subscription (৳99/month or ৳799/year) for advanced features.

Schedule data is sourced from official Bangladesh Railway publications and is reviewed regularly. Every train listing shows a "last verified" date so you always know how current the information is. Schedules can change without notice from Bangladesh Railway — for time-critical travel, confirm with the station or official channels before departure.

No. RailMate does not process ticket sales or payments of any kind for train tickets. We link directly to the official Rail Sheba app/website for ticket purchases. RailMate is an independent information and community platform, not a ticketing service.

Any registered user can submit a delay, crowding, or condition report for any train. Reports are validated through a community upvote/confirm system. Reports with multiple confirmations are ranked higher.

No. RailMate is an independent platform built by Bangladeshi developers. We use publicly available schedule data from Bangladesh Railway's official publications. We are not officially affiliated unless a formal partnership is announced.